What term describes the division of reasons for grievances into different categories?

The term that aptly describes the division of reasons for grievances into different categories is "Causes of grievances." This phrase encompasses a broader understanding of the specific underlying factors or issues that lead to employee dissatisfaction and the subsequent filing of grievances. By categorizing grievances based on their causes, organizations can identify patterns and implement targeted strategies to address these issues, ultimately leading to improved workplace morale and reduced conflict.

In the context of grievance handling, delineating these causes allows management to better understand the recurring themes within the workforce. This understanding is vital for developing effective policies and practices that mitigate future complaints and foster a more positive work environment. The ability to classify grievances by their causes is instrumental for human resource professionals in strategizing for organizational development and conflict resolution initiatives.