What strategy should a supervisor employ when an older employee complains about a younger coworker's behavior?

Educating the older employee about generational differences is an effective strategy because it fosters understanding and facilitates communication between employees of different ages. In workplace environments where generational diversity is common, misunderstandings can arise from differing values, work styles, and communication preferences. By providing education on these differences, the supervisor can help the older employee appreciate the unique perspectives and behaviors of younger coworkers, leading to a more harmonious work environment.

This approach not only addresses the immediate concern but also equips the older employee with the knowledge to better navigate interactions with younger colleagues in the future. Encouraging an open dialogue about generational differences promotes respect and collaboration, ultimately enhancing workplace culture and teamwork.