What is the primary role of human resources in an organization?

The primary role of human resources in an organization focuses on managing the workforce and ensuring employees are effectively supported in their roles. This includes activities such as recruitment, training, performance management, and employee relations. Helping employees improve performance is essential because it contributes directly to the overall productivity and success of the organization. By facilitating training programs, providing constructive feedback, and creating development plans, HR aims to enhance employees' skills and capabilities, leading to better organizational outcomes.

Other functions, such as financial record keeping, marketing campaigns, or product development, are typically outside the scope of human resources. These areas are usually managed by specialized departments that focus on their unique objectives and responsibilities. The HR department works cross-functionally to support different areas, but its primary mission remains centered on workforce management and development.