What is a common metric related to conflict in HR reporting?

The focus on cost per grievance filed as a metric related to conflict in HR reporting highlights the financial implications of conflicts within the workplace. Tracking this metric allows organizations to quantify the expenses associated with grievances, including investigation costs, potential settlements, and lost productivity. By analyzing these costs, HR can identify patterns and areas where interventions may be necessary to reduce conflict and improve workplace harmony. Understanding the financial impact of grievances can help inform strategies for conflict resolution, policy changes, and training initiatives aimed at fostering a more collaborative work environment.

In contrast, while employee productivity rates, average employee tenure, and engagement survey results are critical metrics for assessing workforce health and performance, they do not specifically capture the ongoing, direct implications of workplace conflicts or grievances in the same focused manner as the cost per grievance filed.