What information is needed to calculate the grievance-filing rate for a given period?

To calculate the grievance-filing rate, you need the number of grievances that have been filed during a specific period. This rate typically measures how frequently grievances arise in an organization, which can be indicative of employee satisfaction, workplace conditions, or the effectiveness of existing policies and procedures.

While other options like cost per grievance, detailed accounts of grievances, and average close time of grievances provide valuable insights into the grievance process, they do not directly contribute to the calculation of the grievance-filing rate itself. The focus on the raw number of grievances ensures that the rate reflects the volume of issues employees are experiencing, which is essential for understanding and improving workplace dynamics.