In a workplace investigation, what is the primary purpose of conducting interviews?

The primary purpose of conducting interviews in a workplace investigation is to gather information and perspectives from involved parties. This process allows investigators to understand the context and details of the situation by collecting firsthand accounts from those directly involved or who may have relevant knowledge.

Interviews are a crucial tool to obtain a comprehensive view of the incident, uncovering facts, emotions, and circumstances that might not be apparent through other evidence or documentation. This information is essential for making informed decisions about the next steps in the investigation and any necessary actions. It ensures that all voices are heard, which contributes to fairness and thoroughness in the investigation process. This approach is focused on fact-finding rather than assigning blame or creating a punitive atmosphere, which is why options that suggest reprimanding employees or rushing to disciplinary actions do not align with the fundamental objectives of conducting interviews in an investigative context.